Six Sigma for Managers is a step-by-step guidebook for understanding and managing every facet of this landmark quality initiative. The latest addition to McGraw-Hill’s skills-based Briefcase Books series, it gives you the hands-on knowledge and skills you need to:

• Prepare employees for a full-time, committed focus on the Six Sigma initiative
• Use Six Sigma tools to isolate­­and improve­­factors affecting your firm’s quality and performance
• Sustain Six Sigma, and create a ripple effect throughout your entire organization

Six Sigma for Managers is a practical
overview on how to implement Six Sigma
practices in everyday business. Emphasizing
straightforward explanations instead of complex
charts and statistics, it shows managers
how to map processes, measure smart