Motivating for Performance is a practical course for Supervisors and Managers that want to increase their motivating skills. It combines proven theories with practical guidance providing participants with all the tools and knowledge required to apply them immediately.

Through discussions, application exercises, brainstorming, and interaction lectures, and a case study, participants will be able to:

1. Understand the significance of Motivation in Staff Performance management.
2. Understand employee needs and how they can be fulfilled by the organization.
3. Understand how to enrich jobs.
4. Apply suitable motivation tools and techniques in the daily leadership of people.

The main topics covered in the course are: The Service Profit Chain, Intrinsic vs. Extrinsic Motivation, MaslowĘs Pyramid of Needs, HerzbergĘs Two Factor Theory, Punishment vs. Rewarding, Reinforcement Theory, and Job Enrichment.

The training is structured so that it can be separated over multiple sessions and can be fully adjusted to any organization. Especially supervisors and managers in Service Organizations will benefit drastically from this course.