MCSA/MCSE 2003 JumpStart gives you the solid grounding you need to approach MCSA and MCSE certification training with confidence:

• Microprocessors and memory
• Data storage
• Input/output devices
• Hardware configuration
• Desktop operating systems
• DOS and Windows basics
• The OSI reference model
• Common network models and architectures
• Internetworking protocols
• Network operating systems
• Windows XP and Server 2003 platforms
• Active Directory basics
• Windows XP and Server 2003 account and resource management