A virtual business-in-a--book, The McGraw-Hill Handbook of More Business Letters helps you smoothly and effectively handle just about any business scenario you'll ever encounter. From product announcements to responses to complaints. From hard-working sales letters to contract negotiations, nondisclosure agreements, requests for payment and scores more! Here are 300 new, time-and work-saving letters you can use to avoid procrastination and unprofessional delays.

Author Ann Poe -- who also wrote the popular McGraw-Hill Handbook of Business Letters -- puts even more useful, up-to-date information at your fingertips:

• Suggestions on how to get the most from your computer
• Guidance on form and style to make your letters, memos, and faxes look great
• Tips for using e-mail to its best advantage
• Advice on security and protecting private business information