Managing Quality
By: Ned Hamson, Amy Zuckerman
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Platforms
Windows Vista / XP / 2000, Mac OS X, Sony Reader Features
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Availability:
Download Now Price: $16.50
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Platforms
Windows 98+, Tablet PC, Pocket PC 2003 Features
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Availability:
Download Now Price: $16.50
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Managing Quality Summary
| Fast track route to mastering quality management. Covers the key areas of quality management, from understanding the vital connections between customers and ISO 9000-2000 to the key steps needed to develop a practical, performance enhancing quality management process. Examples and lessons from some of the world's most successful businesses, including Toyota, Solectron Technology, Sun Microsystems, Sundaram-Clayton, and Prudential Assurance Company, and ideas from the smartest thinkers, including W. Edwards Deming, Philip Crosby, Genichi Taguchi, Shigeo Shingo, and Dr. A.V. Feigenbaum. Includes a glossary of key concepts and a comprehensive resources guide. |
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eBooks > Titles > Authors > Business > Management > Ned Hamson > Amy Zuckerman > Managing Quality