Yesterday, IT budgets were approved on faith. Today, they’re subject to relentless questioning—and in many cases, they are being slashed indiscriminately. But neither approach is achieving the most important goal: maximizing business value. The IT Payoff gives IT and financial decision-makers what they desperately need: a systematic approach to measuring the true impact of IT spending, and making rational technology investment decisions.

This book’s methodology addresses today’s most critical issues in technology investment, including: identifying where technology can add the greatest value; timing the adoption of new technologies; and coordinating process change with technological change. The authors present a detailed case study, showing how a top healthcare provider used this book’s methodology to transform their approaches to technology investment.

The IT Payoff concludes by outlining a complete action plan for the technology decision-maker: one that encompasses operational, strategic, and management issues, addresses partnerships throughout and beyond the organization, and can gain the full commitment of top management.

Yesterday, IT budgets were approved on faith. Today, they’re subject to relentless questioning—and in many cases, they are being slashed indiscriminately. But neither approach is achieving the most important goal: maximizing business value. The IT Payoff gives IT and financial decision-makers what they desperately need: a systematic approach to measuring the true impact of IT spending, and making rational technology investment decisions.

This book’s methodology addresses today’s most critical issues in technology investment, including: identifying where technology can add the greatest value; timing the adoption of new technologies; and coordinating process change with technological change. The authors present a detailed case study, showing how a top healthcare provider used this book’s methodology to transform their approaches to technology investment.

The IT Payoff concludes by outlining a complete action plan for the technology decision-maker: one that encompasses operational, strategic, and management issues, addresses partnerships throughout and beyond the organization, and can gain the full commitment of top management.