eBooks - Science & Technology - Computers & Internet - Ivanka Menken - Gerard Blokdijk - Incident Management Best Practice Handbook: Building, Running and Managing Effective Support and Incident Tracking - Ready to use supporting documents
Incident Management Best Practice Handbook: Building, Running and Managing Effective Support and Incident Tracking - Ready to use supporting documents eBook
By: Ivanka Menken, Gerard Blokdijk
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Platforms
Windows Vista / XP / 2000, Mac OS X, Sony Reader Features
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Availability:
Download Now Price: $49.95
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Incident Management Best Practice Handbook: Building, Running and Managing Effective Support and Incident Tracking - Ready to use supporting documents Summary
| A professional technical roadmap to designing, implementing & operating IT Incident Management, with Goal & Objective, Incident Category Definition & Ticket templates, process diagrams, KPIs, metrics & other resources for organizational implementation. |
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eBooks - Titles - Authors - Science & Technology - Computers & Internet - Ivanka Menken - Gerard Blokdijk - Incident Management Best Practice Handbook: Building, Running and Managing Effective Support and Incident Tracking - Ready to use supporting documents