This is the eBook version of the printed book. If the print book includes a CD-ROM, this content is not included within the eBook version.

Ken Blanchard’s Leading at a Higher Level techniques are inspiring thousands of leaders to build high-performing organizations that make life better for everyone. Now, Blanchard and WD-40 Company leader Garry Ridge reveal how WD-40 has used Blanchard’s techniques of Partnering for Performance with every employee--achieving levels of engagement and commitment that have fortified the bottom line.

Ridge introduces WD-40 Company’s year-round performance review system, explaining its goals, features, and the cultural changes it requires. Next, he shares his leadership point of view: what he expects of people, what they can expect of him, and where his beliefs about leadership and motivation come from. Finally, Ken Blanchard explains why WD-40 Company’s Partnering for Performance system works so well--and how to leverage its high-value techniques in your organization.

Partnering to help virtually everyone succeed

Stop building failure into your mentoring of employees

Agreeing on what to evaluate and how to evaluate it

SMART goal setting: specific, motivational, attainable, relevant, and trackable

Coaching via Situational Leadership® II

Help people move through all four stages of mastery

Building a tribe, not just a team

Create a culture that shares knowledge and encourages nonstop learning