eBooks - Business - Management - Rick Sturm - Mary Jander - Wayne Morris - Foundations of Service Level Management
Foundations of Service Level Management eBook
By: Rick Sturm, Mary Jander, Wayne Morris
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Platforms
Windows Vista / XP / 2000, Mac OS X, Sony Reader Features
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Availability:
Download Now Price: $23.99
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Foundations of Service Level Management Summary
| Foundations of Service Level Management provides detailed recommendations for creating a service level management strategy and establishing service level agreements. This book also shows IT managers and executives at third-party SLM companies how to deploy services more quickly, placing a premium on time to market and time to scale, become more service oriented, delivering guaranteed services through service-level agreements (SLAs), evolve from reactive network management to proactive service management, and reduce costs whenever possible by automating network and service management. |
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eBooks - Titles - Authors - Business - Management - Rick Sturm - Mary Jander - Wayne Morris - Foundations of Service Level Management