Businesspeople, students, grandparents, teens: Everyone uses e-mail, but few understand how to use it politely. Now People magazine's Internet Manners expert, Samantha Miller, provides training, tips, and tech secrets for composing proper, effective e-mail—from rules for e-etiquette on and off the job to real-life advice. Filled with solutions for your Net peeves, E-mail Etiquette delivers:
• The best ways to combat junk e-mail (aka spam)
• The truth about e-mail privacy
• How to cope with e-mail overload
• How to send mass mailings without the mess
• The dos and don'ts of attachments
• How to spot hoaxes—and real dangers such as viruses and scams
• The final word on e-greeting cards . . . tacky or terrific?
• Netiquette for kids
• Rules for e-mail in friendship and romance.

Businesspeople, students, grandparents, teens: Everyone uses e-mail, but few understand how to use it politely. Now People magazine's Internet Manners expert, Samantha Miller, provides training, tips, and tech secrets for composing proper, effective e-mail -- from rules for e-etiquette on and off the job to real-life advice. Filled with solutions for your Net peeves, E-mail Etiquette delivers:

• The best ways to combat junk e-mail (aka spam)
• The truth about e-mail privacy
• How to cope with e-mail overload
• How to send mass mailings without the mess
• The dos and don'ts of attachments
• How to spot hoaxes -- and real dangers such as viruses and scams
• The final word on e-greeting cards... tacky or terrific?
• Netiquette for kids
• Rules for e-mail in friendship and romance.

Do's, Don'ts, and Disaster Tales From People magazine's Internet Manners Expert IS IT PROPER TO SEND A THANK-YOU NOTE VIA E-MAIL? WHAT'S THE RIGHT GREETING FOR A BUSINESS CONTACT? HOW CAN I STOP FRIENDS WHO FORWARD TOO MUCH? DOES ETIQUETTE SMILE :-) ON SMILEY FACES? Businesspeople, students, grandparents, teens: Everyone uses e-mail, but few understand how to use it politely. Now People magazine's Internet Manners expert, Samantha Miller, provides training, tips, and tech secrets for composing proper, effective e-mailùfrom rules for e-etiquette on and off the job to real-life advice. Filled with solutions for your "Net peeves," E-MAIL ETIQUETTE delivers: - The best ways to combat junk e-mail (a.k.a. spam) - The truth about e-mail privacy - How to cope with e-mail overload - How to send mass mailings without the mess - The do's and don'ts of attachments - How to spot hoaxes-and real dangers such as viruses and scams - The final word on e-greeting cards...tacky or terrific? - "Netiquette" for kids - Rules for e-mail in friendship and romance. Includes reference sheets to tear out and keep by your computer, a glossary of e-mail lingo, anecdotes on the most embarrassing e-mail mistakes of famous folks and ordinary Net users, and more!