eBooks - Business - Business - Leonard L. Berry - Discovering the Soul of Service
| Service is the key differentiator between competitors in any field. With this pathbreaking study of fourteen successful, labor-intensive companies comes an astonishing revelation: the single most important factor in building a lasting service business is not a matter of savvy business practice, but of humane values -- the soul of service. |
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eBooks - Titles - Authors - Business - Business - Leonard L. Berry - Discovering the Soul of Service