eBooks - Business - Management - Roger Cartwright - Customer Relationships


Customer Relationships eBooks

by Roger Cartwright


Customer Relationships - Adobe eBook

Customer Relationships eBook

Adobe

Platforms
Windows Vista / XP / 2000, Mac OS X, Sony Reader

Features
Advanced navigation, search, bookmarks, and multiple viewing options.

Availability:
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Price: $20.00


Customer Relationships - Microsoft Reader eBook

Customer Relationships eBook

Microsoft Reader

Platforms
Windows PC, Windows Mobile 5.0-6.0, Pocket PC 2003

Features
ClearType, advanced navigation, search, personal library, bookmarks, notes, and drawing.

Availability:
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Price: $20.00


Customer Relationships Summary

The sales function is the front-line of any business. Keeping up with the latest sales techniques is essential, as well as ensuring you have a motivated, incentivised and focused sales team well-versed in the basics of selling, from identifying new prospects and getting repeat business to closing the deal. This module gives essential insight into all the key sales drivers such as account management, handling complex sales, selling services, FMCG selling, customer relationships and self-development for sales people.



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