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| Including interviews with CEOs of leading corporations, two authorities on professional development outline a series of proven skills and techniques for creating lasting business relationships in the fields of consulting and related professional services. |
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Finally, the book that all professionals frustrated with fleeting client loyalty and relentless price pressure have waited for -- the first in-depth, client-tested guide to developing lasting business relationships. What separates extraordinary professionals from ordinary ones? Why are some professionals always drawn into their clients' inner circle of advisers, while others are employed on a one-shot basis and treated like vendors? Based on groundbreaking research, Clients for Life sets forth a comprehensive framework for how professionals in all fields can develop breakthrough relationships with their clients and enjoy enduring client loyalty. Drawing on insights from extensive interviews with both leading CEOs and today's most prominent client advisers, Jagdish Sheth and Andrew Sobel debunk the conventional wisdom about p |
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eBooks > Titles > Authors > Business > Business > Jagdish N. Sheth > Andrew C. Sobel > Clients for Life: How Great Professionals Develop Breakthrough Relationships
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