Authors Jack H. Grossman and J. Robert Parkinson have the answers in this comprehensive learning tool, Becoming a Successful Manager. The authors offer solid advice and skill-building exercises to help you evolve successfully into your new role as manager. Each chapter provides essential advice and specific steps for a new manager to cultivate employees' diverse skills and create a productive work environment. Topics include:

• Creating a healthy culture
• Conducting meaningful performance reviews
• Delegating responsibilities
• Handling harassment and resolving conflicts
• Hiring effective people
• And more

"This is a great book for new managers! It provides effective tips, especially in delivering constructive criticism, conducting interviews, and running meetings. I recommend it as mandatory reading."
   JOAN GUNDLACH, VICE PRESIDENT, AFFILIATE SALES, CENTRAL REGION, A&E TELEVISION NETWORKS

"Invaluable help for every new manager and a practical step-by-step guide to achieving managerial success. A perfect refresher for any seasoned manager and a must for every corporate training department. A remarkable book."
   ARTHUR COREN, FORMER CHAIRMAN AND CEO, ZENITH CONTROLS, INC...