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The Nordstrom Way to Customer Service Excellence: A Handbook For Implementing Great Service in Your Organization
Robert Spector, Patrick D. McCarthy |
Business > Business |
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Patrick D. McCarthy is the author of The Nordstrom Way to Customer Service Excellence: A Handbook For Implementing Great Service in Your Organization.
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The Nordstrom Way to Customer Service Excellence: A Handbook For Implementing Great Service in Your Organization
Robert Spector, Patrick D. McCarthy |
Business > Business |
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