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The New Gold Standard : 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Joseph Michelli |
Business > Management |
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Joseph Michelli is the author of The New Gold Standard : 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company and When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market.
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The New Gold Standard : 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Joseph Michelli |
Business > Management |
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When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market
Joseph Michelli, John Yokoyama |
Health & Self Improvement > Inspiration |
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