Jill Griffin is the author of Customer Winback: How to Recapture Lost Customers--And Keep Them Loyal and Taming the Search-and-Switch Customer: Earning Customer Loyalty in a Compulsion-to-Compare World.
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Customer Winback: How to Recapture Lost Customers--And Keep Them Loyal
Jill Griffin, Martha Rogers, Martha Rogers |
Business > Business |
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Taming the Search-and-Switch Customer: Earning Customer Loyalty in a Compulsion-to-Compare World
Jill Griffin |
Business > Business |
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