Ivanka Menken eBooks

Ivanka Menken

Ivanka Menken is the author of Availability Management Best Practice Handbook: Building, Running and Managing Effective Availability Management - Ready to use supporting documents b, Availability Management for IT Services Best Practice Handbook: Proactively manage and maintain Service Levels to meet SLA expectations in Reliability, Capacity Management Best Practice Handbook: Building, Running and Managing Effective Capacity Management SLAs - Ready to use supporting documents brin, and more...

Ivanka Menken eBook

 Availability Management Best Practice Handbook: Building, Running and Managing Effective Availability Management - Ready to use supporting documents b
Ivanka Menken, Gerard Blokdijk		 Science & Technology > Computers & Internet

Availability Management for IT Services Best Practice Handbook: Proactively manage and maintain Service Levels to meet SLA expectations in Reliability
Ivanka Menken, Gerard Blokdijk		 Science & Technology > Computers & Internet

The Business Process Management Guide: Practical Methodology and Guidelines to Successful BPM Implementation and Improvement
Ivanka Menken		 Politics & Government > Economics

Capacity Management Best Practice Handbook: Building, Running and Managing Effective Capacity Management SLAs - Ready to use supporting documents brin
Ivanka Menken, Gerard Blokdijk		 Science & Technology > Computers & Internet

Capacity Management Handbook: Monitor, Analyze, Tune, Manage Demand and Plan Your Organization's IT Capacity Demands Best Practices Handbook - Ready t
Ivanka Menken		 Science & Technology > Computers & Internet

Cloud Computing Foundation Complete Certification Kit: Study Guide Book and Online Course
Ivanka Menken, Gerard Blokdijk		 Science & Technology > Computers & Internet

Cloud Computing - The Complete Cornerstone Guide to Cloud Computing Best Practices: Concepts, Terms, and Techniques for Successfully Planning, Impleme
Ivanka Menken, Gerard Blokdijk		 Science & Technology > Computers & Internet

Disaster Recovery and Business Continuity IT Planning, Implementation, Management and Testing of Solutions and Services Workbook
Gerard Blokdijk, Jackie Brewster, Ivanka Menken		 Science & Technology > Computers & Internet

The Financial Management Toolkit: The Missing Financial Management Planning, Process, Theory and Tools Guide - ITIL Compliant
Gerard Blokdijk, Ivanka Menken, Claire Engle		 Science & Technology > Computers & Internet

Help Desk, Service Desk Best Practice Handbook: Building, Running and Managing Effective Support - Ready to use supporting documents bringing ITIL The
Ivanka Menken, Gerard Blokdijk		 Science & Technology > Computers & Internet

How to Develop, Implement and Enforce ITIL V3's Best Practices, Second Edition
Gerard Blokdijk, Ivanka Menken		 Science & Technology > Computers & Internet

Incident Management Best Practice Handbook: Building, Running and Managing Effective Support and Incident Tracking - Ready to use supporting documents
Ivanka Menken, Gerard Blokdijk		 Science & Technology > Computers & Internet

ISO/IEC 20000 Foundation Complete Certification Kit: Study Guide Book and Online Course
Ivanka Menken, Gerard Blokdijk		 Science & Technology > Computers & Internet

IT Governance Metrics Measurement and Benchmarking Best Practice Workbook: Roadmap, Implementation and Management - Ready to use supporting documents
Ivanka Menken, Gerard Blokdijk		 Politics & Government > Economics

ITIL Practitioner Agree and Define (IPAD) All-in-One SLA Exam Guide and Certification Work Book: Define, Implement, Manage and Review Service Level Ag
Ivanka Menken, Claire Engle, Jackie Brewster		 Science & Technology > Computers & Internet

ITIL Practitioner Plan and Improve (IPPI) All-in-One Exam Guide and Certification Work Book: IT Service Management with Availability Management, Capac
Ivanka Menken, Gerard Blokdijk		 Science & Technology > Computers & Internet

ITIL Service Manager Exam Preparation Course in a Book for Passing the ITIL Service Managers V2 Exam: The 'How to Pass on Your First Try' Certificatio
Michael Wedemeyer, Ivanka Menken, Gerard Blokdijk		 Science & Technology > Computers & Internet

ITIL V2 Foundation Certification Exam Preparation Course: The 'How to Pass on Your First Try' Certification Study Guide
Ivanka Menken, Michael Wedemeyer, Gerard Blokdijk		 Science & Technology > Computers & Internet

The ITIL V3 Factsheet Benchmark Guide: An Award-Winning ITIL Trainers Tips on Achieving ITIL V3 and ITIL Foundation Certification for IT Service Manag
Ivanka Menken, Claire Engle, Gerard Blokdijk		 Science & Technology > Computers & Internet

ITIL V3 Foundation Bridge Certification Exam Preparation Course in a Book for Passing the ITIL V3 Foundation Bridge Exam: The 'How to Pass on Your Fir
Ivanka Menken, Michael Wedemeyer, Gerard Blokdijk		 Science & Technology > Computers & Internet

ITIL V3 Foundation Certification Exam Preparation Course: The 'How to Pass on Your First Try' Certification Study Guide, Second Edition
Ivanka Menken, Gerard Blokdijk		 Science & Technology > Computers & Internet

ITIL V3 Foundation Certification Exam Preparation Course: The 'How To Pass on Your First Try' Certification Study Guide
Ivanka Menken, Michael Wedemeyer, Gerard Blokdijk		 Science & Technology > Computers & Internet

ITIL V3 Foundation Complete Certification Kit: 2009 Edition Study Guide Book and Online Course
Tim Malone, Ivanka Menken, Gerard Blokdijk		 Science & Technology > Computers & Internet

ITIL V3 Service Capability OSA Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Capability OSA Exam: The 'How to Pass o
Tim Malone, Ivanka Menken, Gerard Blokdijk		 Science & Technology > Computers & Internet

ITIL V3 Service Capability OSA Operational Support and Analysis of IT Services Best Practices: Study and Implementation Guide
Ivanka Menken, Tim Malone, Gerard Blokdijk		 Science & Technology > Computers & Internet

ITIL V3 Service Capability RCV Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Capability RCV Exam: The 'How to Pass o
Tim Malone, Ivanka Menken, Michael Wedemeyer		 Science & Technology > Computers & Internet

ITIL V3 Service Capability RCV Release, Control and Validation of IT Services Best Practices Study and Implementation Guide
Ivanka Menken, Tim Malone, Gerard Blokdijk		 Science & Technology > Computers & Internet

ITIL V3 Service Capability SOA Service Offerings and Agreements of IT Services Best Practices: Study and Implementation Guide
Ivanka Menken, Tim Malone, Gerard Blokdijk		 Science & Technology > Computers & Internet

The ITIL V3 Service Management Awareness Pocket Guide: The ITIL V3 Pocket Toolbook - A Quick Reference Guide to all the Processes and Activities for I
Michael Wedemeyer, Ivanka Menken		 Science & Technology > Computers & Internet

IT Service Continuity Management and Disaster Recovery Best Practice Handbook: Building, Running and Managing Effective IT Service Continuity Manageme
Ivanka Menken, Gerard Blokdijk		 Science & Technology > Computers & Internet

IT Services Portfolio Management Best Practice Handbook: Planning, Implementing, Maximizing Return on Investment of Strategic IT Portfolio Management
Gerard Blokdijk, Ivanka Menken		 Science & Technology > Computers & Internet

Organizational Behavior and Leadership Management Essentials
Ivanka Menken, Gerard Blokdijk		 Politics & Government > Economics

Problem Management Best Practice Handbook: Building, Running and Managing Effective Problem Management and Support - Ready to use supporting documents
Ivanka Menken, Gerard Blokdijk		 Science & Technology > Computers & Internet

Release and Deployment of Production-Ready Software: Software Configuration Management Implement, Control, Manage and Integrate Best Practices Handboo
Gerard Blokdijk, Ivanka Menken		 Science & Technology > Computers & Internet

Release Management Best Practice Handbook: Building, Running and Managing Effective Software Release Management and Support - Ready to use supporting
Ivanka Menken, Gerard Blokdijk		 Science & Technology > Computers & Internet

Service Desk Best Practice Handbook: Keep Your Employees Productive - Integrated, Complete IT Service Desk for Incident and Change Management, ITIL an
Gerard Blokdijk, Ivanka Menken		 Science & Technology > Computers & Internet

Service Level Management Best Practice Handbook: Building, Running and Managing Effective Service Level Management SLAs - Ready to use supporting docu
Ivanka Menken, Gerard Blokdijk		 Science & Technology > Computers & Internet

Supplier Management Best Practice Handbook: Evaluating, Sourcing, Managing and Delivering Supplier Excellence in Relationships, Quality and Costs - Re
Gerard Blokdijk, Ivanka Menken		 Science & Technology > Computers & Internet

Virtualization - The Complete Cornerstone Guide to Virtualization Best Practices: Concepts, Terms, and Techniques for Successfully Planning, Implement
Ivanka Menken, Gerard Blokdijk		 Science & Technology > Computers & Internet

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