Harvey Thompson is the author of The Customer-Centered Enterprise, The Customer-Centered Enterprise: How IBM and Other World-Class Companies Achieve Extraordinary Results by Putting Customers First, Who Stole My Customer?? Winning Strategies for Creating and Sustaining Customer Loyalty, and more...
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The Customer-Centered Enterprise: How IBM and Other World-Class Companies Achieve Extraordinary Results by Putting Customers First
Harvey Thompson, Ibm |
Business > Business |
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The Customer-Centered Enterprise
Harvey Thompson |
Business > Marketing |
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Who Stole My Customer??: Winning Strategies for Creating and Sustaining Customer Loyalty
Harvey Thompson |
Business > Management |
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Who Stole My Customer?? Winning Strategies for Creating and Sustaining Customer Loyalty
Harvey Thompson |
Business > Marketing |
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