Gerard Blokdijk eBooks

Gerard Blokdijk

Gerard Blokdijk is the author of Availability Management Best Practice Handbook: Building, Running and Managing Effective Availability Management - Ready to use supporting documents b, Availability Management for IT Services Best Practice Handbook: Proactively manage and maintain Service Levels to meet SLA expectations in Reliability, Balanced Scorecard 100 Success Secrets: 100 Most Asked Questions on Approach, Development, Management, Measures, Performance and Strategy, and more...

Gerard Blokdijk eBook

 Availability Management Best Practice Handbook: Building, Running and Managing Effective Availability Management - Ready to use supporting documents b
Ivanka Menken, Gerard Blokdijk		 Science & Technology > Computers & Internet

Availability Management for IT Services Best Practice Handbook: Proactively manage and maintain Service Levels to meet SLA expectations in Reliability
Ivanka Menken, Gerard Blokdijk		 Science & Technology > Computers & Internet

Balanced Scorecard 100 Success Secrets: 100 Most Asked Questions on Approach, Development, Management, Measures, Performance and Strategy
Gerard Blokdijk		 Business > Business

Business Process Management BPM 100 Success Secrets: 100 Most Asked Questions on BPM Implementation, Process, Software, Tools and Solutions
Gerard Blokdijk		 Science & Technology > Computers & Internet

Call Center 100 Success Secrets
Gerard Blokdijk		 Business > Business

Capacity Management Best Practice Handbook: Building, Running and Managing Effective Capacity Management SLAs - Ready to use supporting documents brin
Ivanka Menken, Gerard Blokdijk		 Science & Technology > Computers & Internet

CCIE 100 Success Secrets: Cisco Certified Internetwork Expert - The Missing Training, Exam Study, Certification Preparation and CCIE Application Guide
Gerard Blokdijk		 Science & Technology > Computers & Internet

CCNA Cisco Certified Networking Associate 100 Success Secrets
Gerard Blokdijk		 Science & Technology > Computers & Internet

Change Management 100 Success Secrets: The Complete Guide to Process, Tools, Software and Training in Organizational Change Management
Gerard Blokdijk		 Science & Technology > Computers & Internet

The Change Management Toolkit: The Missing IT Change Management Planning, Process, Theory and Tools Guide - ITIL Compliant
Gerard Blokdijk		 Science & Technology > Computers & Internet

CISSP 100 Success Secrets: Certified Information Systems Security Professional; The Missing Exam Study, Certification Preparation and Security Applica
Gerard Blokdijk		 Science & Technology > Computers & Internet

Cloud Computing Foundation Complete Certification Kit: Study Guide Book and Online Course
Ivanka Menken, Gerard Blokdijk		 Science & Technology > Computers & Internet

Cloud Computing - The Complete Cornerstone Guide to Cloud Computing Best Practices: Concepts, Terms, and Techniques for Successfully Planning, Impleme
Ivanka Menken, Gerard Blokdijk		 Science & Technology > Computers & Internet

CMDB and Configuration Management Process, Software Tools Creation and Maintenance, Planning and Implementation Guide
Gerard Blokdijk		 Science & Technology > Computers & Internet

Configuration Management Best Practice Handbook: Building, Running and Managing a Configuration Management Data Base (CMDB) - Ready to use supporting
Gerard Blokdijk		 Science & Technology > Computers & Internet

CRM 100 Success Secrets: 100 Most Asked Questions on Customer Relationship Management Software, Solutions, Systems, Applications and Services
Gerard Blokdijk		 Science & Technology > Computers & Internet

Disaster Recovery 100 Success Secrets: IT Business Continuity, Disaster Recovery Planning and Services
Gerard Blokdijk		 Science & Technology > Computers & Internet

Disaster Recovery and Business Continuity IT Planning, Implementation, Management and Testing of Solutions and Services Workbook
Gerard Blokdijk, Jackie Brewster, Ivanka Menken		 Science & Technology > Computers & Internet

Enterprise Architecture 100 Success Secrets: 100 Most Asked Questions on Enterprise Architecture Definition, Design, Framework, Governance and Integra
Gerard Blokdijk		 Science & Technology > Computers & Internet

The Financial Management Toolkit: The Missing Financial Management Planning, Process, Theory and Tools Guide - ITIL Compliant
Gerard Blokdijk, Ivanka Menken, Claire Engle		 Science & Technology > Computers & Internet

Help Desk 100 Success Secrets: Need to Know Insights, Tips and Tricks on Computer Help Desk and IT Support, Help Desk Software, Business Benefits, Job
Gerard Blokdijk		 Science & Technology > Computers & Internet

Help Desk, Service Desk Best Practice Handbook: Building, Running and Managing Effective Support - Ready to use supporting documents bringing ITIL The
Ivanka Menken, Gerard Blokdijk		 Science & Technology > Computers & Internet

How to Develop, Implement and Enforce ITIL V3's Best Practices
Gerard Blokdijk, Claire Engle, Jackie Brewster		 Science & Technology > Computers & Internet

How to Develop, Implement and Enforce ITIL V3's Best Practices, Second Edition
Gerard Blokdijk, Ivanka Menken		 Science & Technology > Computers & Internet

Incident Management Best Practice Handbook: Building, Running and Managing Effective Support and Incident Tracking - Ready to use supporting documents
Ivanka Menken, Gerard Blokdijk		 Science & Technology > Computers & Internet

ISO/IEC 20000 Certification and Implementation Guide: Standard Introduction, Tips for Successful ISO/IEC 20000 Certification, FAQs, Mapping Responsibi
Claire Engle, Jackie Brewster, Gerard Blokdijk		 Business > Business

ISO/IEC 20000 Foundation Complete Certification Kit: Study Guide Book and Online Course
Ivanka Menken, Gerard Blokdijk		 Science & Technology > Computers & Internet

IT Governance Metrics Measurement and Benchmarking Best Practice Workbook: Roadmap, Implementation and Management - Ready to use supporting documents
Ivanka Menken, Gerard Blokdijk		 Politics & Government > Economics

Itil It Service Management - 100 Most Asked Questions on It Service Management and Itil Foundation Certification, Training and Exams
Gerard Blokdijk		 Science & Technology > Computers & Internet

ITIL Practitioner Plan and Improve (IPPI) All-in-One Exam Guide and Certification Work Book: IT Service Management with Availability Management, Capac
Ivanka Menken, Gerard Blokdijk		 Science & Technology > Computers & Internet

ITIL Practitioner Release and Control (IPRC) Certification Workbook: CMDB and IT Service Management with Change Management, Release Management and Con
Gerard Blokdijk		 Science & Technology > Computers & Internet

ITIL Practitioner Support and Restore (IPSR) All-in-One Help Desk Exam Guide and Certification Work Book: Define, Implement, Manage and Review Service
Gerard Blokdijk		 Science & Technology > Computers & Internet

ITIL Service Manager Exam Preparation Course in a Book for Passing the ITIL Service Managers V2 Exam: The 'How to Pass on Your First Try' Certificatio
Michael Wedemeyer, Ivanka Menken, Gerard Blokdijk		 Science & Technology > Computers & Internet

ITIL V2 Foundation Certification Exam Preparation Course: The 'How to Pass on Your First Try' Certification Study Guide
Ivanka Menken, Michael Wedemeyer, Gerard Blokdijk		 Science & Technology > Computers & Internet

The ITIL V3 Factsheet Benchmark Guide: An Award-Winning ITIL Trainers Tips on Achieving ITIL V3 and ITIL Foundation Certification for IT Service Manag
Ivanka Menken, Claire Engle, Gerard Blokdijk		 Science & Technology > Computers & Internet

ITIL V3 Foundation Bridge Certification Exam Preparation Course in a Book for Passing the ITIL V3 Foundation Bridge Exam: The 'How to Pass on Your Fir
Ivanka Menken, Michael Wedemeyer, Gerard Blokdijk		 Science & Technology > Computers & Internet

ITIL V3 Foundation Certification Exam Preparation Course: The 'How to Pass on Your First Try' Certification Study Guide, Second Edition
Ivanka Menken, Gerard Blokdijk		 Science & Technology > Computers & Internet

ITIL V3 Foundation Certification Exam Preparation Course: The 'How To Pass on Your First Try' Certification Study Guide
Ivanka Menken, Michael Wedemeyer, Gerard Blokdijk		 Science & Technology > Computers & Internet

ITIL V3 Foundation Complete Certification Kit: 2009 Edition Study Guide Book and Online Course
Tim Malone, Ivanka Menken, Gerard Blokdijk		 Science & Technology > Computers & Internet

ITIL V3 Service Capability OSA Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Capability OSA Exam: The 'How to Pass o
Tim Malone, Ivanka Menken, Gerard Blokdijk		 Science & Technology > Computers & Internet

ITIL V3 Service Capability OSA Operational Support and Analysis of IT Services Best Practices: Study and Implementation Guide
Ivanka Menken, Tim Malone, Gerard Blokdijk		 Science & Technology > Computers & Internet

ITIL V3 Service Capability RCV Release, Control and Validation of IT Services Best Practices Study and Implementation Guide
Ivanka Menken, Tim Malone, Gerard Blokdijk		 Science & Technology > Computers & Internet

ITIL V3 Service Capability SOA Service Offerings and Agreements of IT Services Best Practices: Study and Implementation Guide
Ivanka Menken, Tim Malone, Gerard Blokdijk		 Science & Technology > Computers & Internet

IT Risk Management Guide: Risk Management Implementation Guide - Presentations, Blueprints, Templates; Complete Risk Management Toolkit Guide for Info
Gerard Blokdijk, Claire Engle, Jackie Brewster		 Science & Technology > Computers & Internet

IT Security Management Best Practice Handbook: Building, Running and Managing an IT Security Management Governance, Risk and Compliance Process - Read
Gerard Blokdijk		 Science & Technology > Computers & Internet

IT Service Catalog Process Management Templates and Examples Workbook: The Service Catalog Planning, Implementation and Maintenance Guide
Gerard Blokdijk, Claire Engle		 Science & Technology > Computers & Internet

IT Service Continuity Management and Disaster Recovery Best Practice Handbook: Building, Running and Managing Effective IT Service Continuity Manageme
Ivanka Menken, Gerard Blokdijk		 Science & Technology > Computers & Internet

The IT Service Management Processes and Activities, Roles and Responsibilities Job Description Handbook: All 52 ITIL Tasks, Functions and Job Descript
Gerard Blokdijk		 Science & Technology > Computers & Internet

IT Service Operations Management Guide: Your Complete Guide to Managing an IT Service Operation - Incident Management, Event Management, Problem Manag
Gerard Blokdijk, Claire Engle, Jackie Brewster		 Science & Technology > Computers & Internet

IT Services Portfolio Management Best Practice Handbook: Planning, Implementing, Maximizing Return on Investment of Strategic IT Portfolio Management
Gerard Blokdijk, Ivanka Menken		 Science & Technology > Computers & Internet

MCAT Test Study Prep and Review 100 Success Secrets: The Missing Medical College Admission Study, Test, Examination Concepts and Principles Guide
Gerard Blokdijk		 Health & Self Improvement > Medical

Organizational Behavior and Leadership Management Essentials
Ivanka Menken, Gerard Blokdijk		 Politics & Government > Economics

PMP/PMBOK 100 Success Secrets: Project Management Professional; The Missing Exam Study, Certification Preparation and Project Management Body of Knowl
Gerard Blokdijk		 Science & Technology > Computers & Internet

Prince2 100 Success Secrets: The Missing Foundation and Practitioner Exam Training, Certification and Project Management Guide
Gerard Blokdijk		 Science & Technology > Computers & Internet

Problem Management Best Practice Handbook: Building, Running and Managing Effective Problem Management and Support - Ready to use supporting documents
Ivanka Menken, Gerard Blokdijk		 Science & Technology > Computers & Internet

Release and Deployment of Production-Ready Software: Software Configuration Management Implement, Control, Manage and Integrate Best Practices Handboo
Gerard Blokdijk, Ivanka Menken		 Science & Technology > Computers & Internet

Release Management Best Practice Handbook: Building, Running and Managing Effective Software Release Management and Support - Ready to use supporting
Ivanka Menken, Gerard Blokdijk		 Science & Technology > Computers & Internet

SaaS 100 Success Secrets: How companies successfully buy, manage, host and deliver software as a service (SaaS)
Gerard Blokdijk		 Politics & Government > Economics

Service Desk Best Practice Handbook: Keep Your Employees Productive - Integrated, Complete IT Service Desk for Incident and Change Management, ITIL an
Gerard Blokdijk, Ivanka Menken		 Science & Technology > Computers & Internet

Service Level Agreement 100 Success Secrets: SLA Service Level Agreements, Service Level Management and Much More
Gerard Blokdijk		 Science & Technology > Computers & Internet

The Service Level Agreement SLA Guide: SLA Book Templates for Service Level Management and Service Level Agreement Forms - Fast and Easy Way to Write
Gerard Blokdijk		 Science & Technology > Computers & Internet

Service Level Management Best Practice Handbook: Building, Running and Managing Effective Service Level Management SLAs - Ready to use supporting docu
Ivanka Menken, Gerard Blokdijk		 Science & Technology > Computers & Internet

Supplier Management Best Practice Handbook: Evaluating, Sourcing, Managing and Delivering Supplier Excellence in Relationships, Quality and Costs - Re
Gerard Blokdijk, Ivanka Menken		 Science & Technology > Computers & Internet

Virtualization - The Complete Cornerstone Guide to Virtualization Best Practices: Concepts, Terms, and Techniques for Successfully Planning, Implement
Ivanka Menken, Gerard Blokdijk		 Science & Technology > Computers & Internet

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