Chip R. Bell is the author of Managing Knock Your Socks Off Service and Take Their Breath Away: How Imaginative Service Creates Devoted Customers.
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Managing Knock Your Socks Off Service
Chip R. Bell, Ron Zemke |
Business > Business |
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Take Their Breath Away: How Imaginative Service Creates Devoted Customers
Chip R. Bell, John R. Patterson |
Business > Business |
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